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Privacy Policy

Privacy Notice

This privacy notice discloses the privacy practices for This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We may collect and process Personal Data that you voluntarily provide us when, for example, you visit our website, register for an event or course, pay membership dues, make a donation, participate in a webinar, request customer service, fill out a form, or through other direct contact from you. This Personal Data may include your name, address, telephone number, email address, and/or payment information. We will not sell or rent this information to anyone.

We may also collect and process Personal Data provided or submitted by or for our members, including employers or franchisors that provide personal data on behalf of employees, franchisees, or other agents. 

This may include employees’ business and personal contact details, job titles, years of admission, personal data submitted upon registering or renewing membership (including dues payment information). We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about relevant information, news, or changes to this privacy policy.

Third-Party Websites and Applications

Our site uses plug-ins and third-party websites. We use these third-party services to measure the number of visitors to our website, to interact with visitors on the site, and to make our website more useful to visitors.

In such cases, the third-party application may request an email address, internet protocol (IP) address, and geographic location for account registration or sign-in purposes. Our site does not use those third-party websites or services to collect personal information from individuals. 

Any personal information collected by the third-party website will not be stored or transmitted by our site. We have no control over or access to specific login information or any other sensitive personal information provided to third-party websites. We do not knowingly or intentionally collect any personal data from children under the age of 13. If we learn that we have collected personal data about a child under the age of 13, the information will be immediately deleted.

Information for Tracking

Our website uses cookies to provide a customized user experience on the site. A cookie is a small file that a website transfers to your computer to allow your browser to remember information about your last session on that website. Your computer only shares information in the cookie with the specific website that provided it, and no other website can request that information. Our site also uses third-party analytics services (like Google Analytics) to gather this information for analysis.

Our site collects and temporarily stores certain information about your visit to help us to better align our content and the website design with your needs. The information these cookies collect includes:

  1. The domain you access our website from
  2. Your computer’s IP address
  3. The date and time you accessed the site
  4. The operating system of your computer
  5. The browser you’re using to access our site
  6. The Universal Resource Locators (URLs) of the pages you visit on our website
  7. The URL of site you came from, if you clicked a link there that brought you to our website

    We may occasionally share this information internally with PRLA employees. This information is only used to improve the website and enhance our visitors’ experience. Raw data logs are only retained temporarily site management purposes.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
  • See what data we have about you, if any.
    Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Changes to this Privacy Policy

We evaluate this privacy policy periodically in light of changing business practices, technology, and legal requirements. We will revise the “Last Update” date at the top of the privacy policy when we make material changes to our privacy policy. Your use of our website, products, or services following these changes means you acknowledge you have read and accept the revised privacy policy and terms thereof.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (800) 345-5353 or via email at

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